Computers and Internet

Use a library computer or Wi-Fi Internet access.

Public access computers

The Library provides computers with Internet access and Microsoft Office at all of its locations for public use (read the policy). Two one-hour sessions per day are available to Library members in good standing. Nonresidents with identification can apply for a temporary computer card once every 12 months; the card is good for 30 days. Fifteen minute sessions are available at all locations on designated Express computers.

You may print from the library's computers for 15 cents per page in black and white, or 25 cents per page in color.

If you need to save a document, we suggest you use online storage or bring in a plug-and-play USB flash drive. Any devices that need to write to the computer's hard drive will not function.

You may call ahead at 865-215-8700 to reserve a computer at Lawson McGhee Library by supplying your library card number and PIN; branch library computers are not reserved by telephone.

Some of the Library's computing services are supported through Library Services and Technology grants.

Wireless Internet access (Wi-Fi)

Wireless Internet access for properly equipped laptops, tablets and other devices is available at all of our locations.

SSID: KCPL-Guest

Please remember:

  • This network access is not secure. Use at your own risk.
  • The library does not offer outgoing SMTP service but you may use a Web-based e-mail account.
  • You cannot print directly from your device to our printers, but you can save to a flash drive or online file storage and then use a library computer to print.
  • The library assumes no responsibility for your personal hardware, software, or data as a result of using the library network, of using a public access computer, or of receiving assistance from library staff.
  • Library network users are subject to applicable restrictions under the Public Access Computer Policy. You may need to open a browser to http://www.knoxlib.org and accept the policy before apps are able to use the Wi-Fi.

FAQ

What software is available on public computers?

Our newest computers (at Lawson McGhee Library and coming soon to branches) run Windows 10 with the Edge and Chrome web browsers. Applications include:

  • Office 2016: Word, Excel, PowerPoint, Publisher
  • Audacity
  • Gimp 2
  • Paint 3D
  • Paint.net
  • iTunes
  • OverDrive

Is there a scanner?

There's a self-service scanner at Lawson McGhee Library optimized for scanning documents, but you can also scan photographs. Output your scans to a USB drive, Google Drive, email address, or to a mobile device via QR code. File types include quick PDF, searchable PDF, jpeg, RTF (editable text), and MP3. Scan a text document and output to MP3 to listen to the text read aloud using synthesized text-to-speech.

See also