Reference Department, (865) 215-8700

Stumped? We're here to help! Your Public Library Reference Staff can find an answer to your question or tell you how to get started on your research. Just try it and see! You can call the Reference Department at (865) 215-8700 for an immediate response, or fill out the form below for an answer within two business days. If you can't fill out the form, please email your contact info, library card number, and question to: reference@knoxlib.org.

Contact Information

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Delivery Method

We may be able to send answers and materials straight to you! We can send short answers by email, and FAX or mail select photocopies or computer printouts right to your home. Useful books or other materials can be held for pickup at your nearest branch library.

Library pickup:
We can send up to 3 books or 20 pages.
Photocopies and computer printouts: 15 cents/ page
Copies from microform: 25 cents/ page
FAX or Mail:
Receive up to 20 pages by mail or FAX.
FAX/Mail Policy

 

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NOTICE: WARNING CONCERNING COPYRIGHT RESTRICTIONS
The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.