The Library is closed indefinitely, but Ask-a-librarian is operating. More information

Statement about Library Service and COVID-19

Knox County Public Library is now closed until further notice. Staff are not entering the buildings and cannot process any requests. Please check back for more details as they develop.

The Library is taking the following action to accommodate the closure:

  • Providing Digital Access Cards
  • Waiving all overdue fines, increasing renewals and extending loan periods for physical items already checked out. Please do not return items to book drops unless necessary (e.g. you are moving away).
  • Providing reference service (Ask a librarian) through texting, chat or email. (You can also call voicemail and leave a callback number.)
  • Providing ongoing access to online resources including ebooks, audiobooks, magazines, animated storybooks, and databases
  • Providing additional online resources on a temporary basis thanks to the generous support of database and ebook suppliers

If you've forgotten your Personal Identification Number (PIN), you may reset it here.

If you have further questions regarding the pandemic, Knox County Health Department has launched a COVID-19 Public Information Line. The hotline number is (865) 215-5555 or individuals may call toll-free at (888) 288-6022. The information line will be available from 8 a.m. to 4:30 p.m., Monday through Friday. We do advise you call volume and wait time is expected to be high. Callers are urged to call again if they receive a busy signal. As always, we encourage anyone who is sick to stay home to decrease the risk of spreading any type of illness to others.

More information on COVID-19

Coronavirus disease (COVID-19) is a respiratory illness that can spread from person to person. Older people and people with certain underlying health conditions seem to be at greater risk of serious illness. Reported illnesses have ranged from mild to severe, including illness resulting in death.

Please consult the following websites for up-to-date, reliable information.